Everything you need to know about what personal information banlabat collects, why it's collected, how it's stored, and what rights you have — all explained in plain language. No hidden catches.
Banlabat's Core Data Protection Pillars at a Glance
This Privacy Policy applies to banlabat (banlabat.click) and all of its services — including the website, mobile app, and customer support. It has been written in plain English for users in Bangladesh so that everyone can understand it with ease.
Banlabat believes that protecting personal data is not just a legal obligation — it is an ethical responsibility. The information you provide is treated as a trust, and the highest level of technical protection is applied to keep it secure.
This policy applies to:
Banlabat only collects the information necessary to provide its services. No unnecessary or excessive data is requested.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity | Name, date of birth, national ID number | Registration & KYC |
| Contact | Mobile number, email address | Registration |
| Financial | BKash/Nagad number, transaction history | Payment Processing |
| Device | IP address, device model, browser | Login & Security |
| Activity | Bet history, game logs, login timestamps | While Using the Platform |
| Communication Logs | Support chat records | Customer Support Hours |
Some information is collected automatically even without you providing it directly — such as your device's IP address, browser type, and how long you spend on each page. This data is used primarily for security verification and improving the platform.
The information collected is used for the following purposes:
Your betting history or gaming behavior is never sold or shared with any third party.
Banlabat does not share your personal data with third parties — except in the specific circumstances outlined below:
Limited information is shared with bKash or Nagad solely for payment processing — only what's needed to complete a transaction. These providers are not permitted to use your information for any other purpose.
We may be required to share your information in response to a court order, government investigation, or lawful request from a law enforcement authority. If this occurs, we will make every effort to notify you in advance.
In the event of a change in business ownership, user data may be transferred to the new operator — subject to the same Privacy Policy. You will be notified in advance if this occurs.
Banlabat uses multiple layers of security to protect your information — not just technical measures, but administrative and physical safeguards as well.
Banlabat uses cookies on its website. Cookies are small files stored in your browser that help the site recognize you on your next visit, making your experience smoother and more convenient.
You can delete cookies or disable optional ones through your browser settings. However, disabling essential cookies may cause issues with login and payment functions.
Even after sharing your information with banlabat, you retain full ownership of it. Your key rights are outlined below:
To exercise any of your rights, support@banlabat.clickEmail us or reach out via live chat.
Banlabat is strictly for users aged 18 and over. We do not knowingly collect any information from anyone under the age of 18.
Age is verified at the point of registration. If there is any doubt about an account, KYC verification is requested. Should it come to light that information from a minor was collected inadvertently, it is deleted immediately and the account is closed.
If a parent or guardian believes their child's information has been collected by mistake, please support@banlabat.clickto get in touch.
Banlabat may update this Privacy Policy from time to time. For any significant changes, users will be notified at least 7 days in advance via email or in-app notification.
Continued use of the platform after changes take effect will be considered acceptance of the updated policy. If you do not agree with any changes, you may request to close your account.
This page will always display the date of the most recent update. If you need a previous version, please contact Support.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. banlabat takes every complaint seriously.
Sharing your information with banlabat doesn't mean it goes up for sale. The platform is built on the trust of people in Bangladesh, and protecting that trust means there can be no compromise on data security.
Many people in Bangladesh feel uneasy about sharing personal information on online platforms — "Will I start getting spam calls if I give my number?" or "Will my photo end up somewhere I don't know about?" These are completely valid concerns. banlabat takes them seriously, which is exactly why this Privacy Policy has been written in such detail — there's nothing to hide.
Information shared on a betting or gaming platform is particularly sensitive — it goes beyond just your name and address to include financial transaction details. Your bKash or Nagad number, for instance, is highly personal data. banlabat uses this information solely for payment processing and stores it in a separate encrypted database. Employees cannot access it at will — only authorized personnel may view it for specific, approved reasons, and every access is logged.
Two-Factor Authentication (2FA) is something many users haven't heard of — or have heard of but never enabled. Yet it's the strongest protection available for your account. Even if someone else somehow gets hold of your password, they still won't be able to log in if 2FA is active, because they'll also need the OTP sent to your mobile. This feature is available on the banlabat app and can be enabled directly from your settings.
There are a lot of misconceptions about cookies. Many people assume cookies mean spying. In reality, the analytics cookies on banlabat are only used to understand which pages get the most traffic and where issues might be occurring. This data is completely anonymous — no individual can be identified. And if you'd rather not have cookies at all, you can disable them in your browser settings, except for the cookies required to keep your login session running.
Many users are unaware of their right to have their data deleted. Closing your banlabat account does more than just deactivate your login — after a set period, your personal information is also removed from our servers. Some transaction records must be retained for legal reasons, however — this is not at banlabat's discretion, but in compliance with applicable law. If you want to know exactly what data is kept and for how long, simply ask our support team.
On the security front, banlabat undergoes annual third-party security audits. This means external experts come in and examine the entire system, identifying any vulnerabilities. Passing this audit isn't just about earning a certificate — it's a demonstration of our commitment to our users.
One final note — if you ever feel that your information has been misused or is being misused, contact our support team immediately. banlabat investigates every complaint within 48 hours. When it comes to protecting your data, banlabat is always on your side.
Now that you've read our Privacy Policy, go ahead and register with confidence. banlabat is committed to keeping your information safe.
Common questions about security and transactions